• Shipping times will vary depending on your location and selected shipping options. Typical processing time ranges from 1-5 days and may vary during the holiday seasons.
• For UPS shipments you can track the progress of the order using their order tracking number available on your order.
• Shipping delays can occur when the wrong address or zip code is submitted for the shipping address. If the shipping company cannot deliver the package we will contact you via phone or e-mail.
• Please contact our Customer Service Department at 1-888-827-7927 to discuss the reason for the return and make the necessary arrangements.
• The amount of the refund will be based on the purchase price of your products and may include a restocking fee.
• 60 Day Return Period for unused products from the date of delivery. Please contact us for further information if your order is outside this timeframe.
Please note that the UPS Extended Area Surcharge is an additional fee charged by UPS and not by Max Advanced Brakes. The UPS Standard Shipping is still free and covered by us. All orders with shipping surcharge will be placed on hold until confirmation from the customer. Customers can either change their shipping address that is outside the surcharge zone or cancel the order for a full refund.
If you are looking to order multiple kits and will exceed $800 USD in total value, please contact us directly we will provide you with a solution.